Sales Force Automation
Optimize your sales efforts with the
familiar and intelligent features of
Microsoft Dynamics CRM. Take advantage of a
highly intuitive interface and embedded
Microsoft Office capabilities to increase
time with customers, shorten sales cycles,
increase close rates, and achieve real-time
insight.
Customer Service
Microsoft Dynamics CRM meets the changing
expectations of customers with a service
solution that is robust and flexible. Users
find familiar functionality and an interface
that let them work in a personal, natural
way. This intelligent solution informs
customer service professionals with guidance
that is insightful and actionable. The
result is a connected, collaborative, and
integrated organization.
Marketing
Get a CRM marketing solution that is
flexible, easy to use, and engineered to fit
your business. Transform every touch point
into a marketing opportunity and harness the
undiscovered potential within your customer
base. With familiar and intelligent
marketing capabilities in Microsoft Dynamics
CRM, you can market more effectively,
improve productivity, and gain actionable
insight into your marketing efforts.
Extend CRM
Organizations also need to manage other
relationships that are integral to
success—employees, partners, suppliers,
distributors, vendors, and many other
critical stakeholders. Microsoft Dynamics
CRM can easily be customized for these
"Extended CRM" scenarios and enhance the
value of all relationships, improve business
relevance and fit, drive operational
excellence and increase business insights.
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