Enhance customer service and increase margins without making any investments in staff or resources.

TD OnCall lets you offer customers 24-hour or business-hours-only help-desk support for most leading hardware and software solutions. Ideal for SMB accounts with little or no technical staff, TD OnCall help-desk support services are delivered by experienced and established providers. Enhance your revenue by offering TDOnCall help-desk support, and make sure your customers have the support they need when they need it.

If you or your customer encounters more complicated issues arising with Microsoft-based products, TD OnCall also offers a Level 2 Microsoft help desk solution during business hours only. This incident- based help desk assists you, or your customer, until the issue is resolved.

For more information, please contact TD OnCall 800-237-8931 x64257 or e-mail TDOnCall@techdata.com