|
Enhance your customer service and increase margins without making any investments in staff or resources. TDOnCall lets you offer customers 24-hour or business-hours-only help-desk support for most leading hardware and software solutions. Ideal for SMB accounts with little or no technical staff, TDOnCall help-desk support services are delivered by experienced and established providers. Enhance your revenue by offering TDOnCall help-desk support, and make sure your customers have the support they need when they need it.
If you or your customer encounters more complicated issues arising with Microsoft-based products, TDOnCall also offers a Level 2 Microsoft help desk solution during business hours only. This incident- based help desk assists you, or your customer, until the issue is resolved.
Click here for additional information on the Level 1 help desk.
Click here for additional information on the Level 1 and Level 2 help desk.
To learn more about help desk services available through TDOnCall, call 800-237-8931, ext. 64257, or send e-mail to tdoncall@techdata.com.
|