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Standards, Policies and Laws


Following the Code
Associates are not only encouraged, but have a responsibility, to bring violations or suspected violations of the Code of Ethics to an appropriate party. You may have questions related to the Code, its standards or the operation of the program. The company has a variety of ways to report violations and suspected violations, or to answer questions about the Code, related policies, laws and regulations. These avenues include your supervisor/manager, Human Resources, Internal Audit, the Legal Department, your local ethics advisor, the Director of Ethics and Compliance, "Ask The CEO" on TDnet, "Open Up" forms, and the confidential or anonymous Ethics Reporting Hotline. 

All communications with your ethics advisor or the Director of Ethics and Compliance will be treated confidentially in accordance with legal obligations. The Director of Ethics and Compliance will make every effort to maintain your confidentiality but cannot guarantee it, particularly in the event of legal proceedings. Anonymous communications are accepted on the "Hotline." If the anonymity of your call makes it difficult to effectively address your concern, you will be so advised at that time. 

Any attempt to misuse the Ethics and Compliance Program to intentionally harm a person through false accusations or other wrongful conduct is prohibited. However, associates who report a problem in good faith will not suffer punishment or retaliation. Any such retaliation is strictly prohibited. 

Ethics Reporting Hotline 866-833-8442 
Director of Ethics and Compliance 727-538-5854

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