Frequently Asked Questions
RSA FREQUENTLY ASKED QUESTIONS
Q. How does one obtain RSA SecureID for Microsoft Windows
A. The RSA SecurID for Micorsoft Windows solution is included free
of charge as a feature of an advanced license. Until March 31, 2005 new RSA
ACE/Server 6.0 Base software license customers, as well as existing Base
license customers with valid maintenance contracts who upgrade to RSA
ACE/Server 6.0 software will be able to make use of the RSA SecurID for
Micorsoft Windows functionality without upgrading to Advanced license.
Q. What does the RSA ACE Server Software
offer a customer?
A. The Authentication Manager (fomerly called ACE Server software) offers customers Two Factor Authentication, something
you have(the token) and something you know( the pin#) .
Q. What is the difference between Maintenance
Plus and Maintenance Extended?
A. Maintenance Plus offers 9X5 phone support and version upgrades, Maintenance
Extended offers 24X7 phone support and version upgrades .
Q. What products provide a RSA ACE
A. AceServer Software + Maintenance Plus or Extended + Tokens =
Q. Does RSA offer a software token?
A. Yes, RSA offers a software token, offered for 6mon, 1 yr, 2 yr,
3 yr, 4yr or 5yr
Q. Who does one call to receive RSA pre-sales
help at Tech Data?
A. RSA Tech Data SE 800-237-8931 x80083
Q. What are the minimum memory requirements
to run an Ace Server?
Q. What is the minimum Intel processor
requirement to run an Ace Server?
A. Intel Pentium 266 MHz processor
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