This article is a transcript of an interview conversation. The content has been edited for clarity and brevity.
Tell us about your role and top priorities as the president of Europe and APJ for TD SYNNEX:
In this role, I have three goals:
- Deliver results on our commitments
- Ensure we remain a great place to work
- Continue to stay relevant in the market for vendors and for partners
For the new [fiscal] year, I have prioritized a couple really key initiatives which are really close to my heart:
- Customer-first culture — Our DNA is built on excellence and it’s critical to put our customers at the heart of all of our decisions.
- Accelerate on digitization — We’ve made great progress developing platforms that embrace market trends and technologies like cloud and consumption models, but we also need to invest in e-commerce tools and become the leader in utilizing data to improve customer experience and identify new growth opportunities.
Describe your leadership style:
I would describe myself as a servant leader; a significant portion of my time is spent building my teams or selecting the right individuals for all the critical jobs. Indeed, as leaders, the quality of our team defines our performance. I then want to make sure those leaders develop and find success in their job. My role is not to do their job on their behalf, but agree targets and priorities and empower them and help them achieve their personal and professional goals and development. Last, I make sure that my direct reports work as a team. Like in a sport team, having great individuals is a condition but isn’t sufficient to drive success. They need to play together.
Why it’s an exciting time to connect with TD SYNNEX: