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EC IDs and Passwords

Customer Notification:

TechData.com now requires passwords to be 7-14 characters in length and contain at least one alpha character and at least one numeric character

Common questions about IDs and passwords appear below:

     How can I get an ID and password for Tech Data's Web site?

     Can vendors use the Tech Data Web site?

     My ID and password have stopped working. What should I do?

     I have forgotten my ID and password. What should I do?

     How can I create new IDs and passwords on your Web site?

     What is a Main Administrator?

     I have tried to log in several times, and now I am locked-out. What should I do?

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Your current relationship with Tech Data determines the necessary steps to obtain an ID and Password. Please select the appropriate link below:


     I am not yet a Tech Data customer

     I am already a Tech Data customer

     I am not yet a Tech Data vendor

     I am a Tech Data vendor

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A large portion of Tech Data's Web site, including the electronic commerce tools, is available to Tech Data customers only. For access to the secure side of the site, you must first become a Tech Data customer .


As soon as you have your customer number, you can apply for your Electronic Commerce EC ID and Password.


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Even if you are already a Tech Data customer, you still need an EC ID and Password for access to our electronic commerce tools. Your customer number is not sufficient. There are no set-up or usage fees to apply for your EC ID and password.


From the list below, select the appropriate version of the agreement for your region
   Automated Registration Process
   View Electronic Commerce User Agreement and License only

    Canada
   English
   French

    Latin America/Caribbean
   English
   Portuguese
   Spanish

To submit a .pdf agreement, follow these steps:

  1. Be sure you have software capable of displaying documents in the .pdf format.
     
  2. Print the agreement.
     
  3. Have it signed by an authorized employee of your company.
     
  4. Fax it to Tech Data:
          Latin America/Caribbean/Canada: 727-538-5823  

Latin America/Carribean/Canada-French customers only:
If you prefer, you can also mail the application to:

 Tech Data Corporation
 Attn: eCommerce Support
 5350 Tech Data Drive
 Clearwater, FL 33760-3134

You should receive your EC ID and password by e-mail within three to five business days. If you do not, please notify eCommerce Support in either of the following ways:


    e-mail: eCommerce Support
    Telephone: 800-222-7926

If you have questions regarding an e-business application, please call 800-222-7926 (or 727-539-7429, ext. 77926, if you are located in the Tampa Bay area).


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A large portion of Tech Data's Web site, including the electronic commerce tools, is available to Tech Data customers and vendors only. For access to the secure side of the site, you must first become a Tech Data vendor .


As soon as you have your customer number, you can apply for your Electronic Commerce EC ID and Password.


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Even if you are already a Tech Data vendor, you still need an EC ID and Password for access to the secure side of the Tech Data website.


To get your EC ID and Password, you need only submit an Electronic Commerce Manufacturer Agreement. There are no set-up or usage fees associated with this agreement. There are two versions of the agreement: U.S. and Canadian. Both versions are in the .pdf format .


To submit the agreement, follow these steps:

  1. Be sure you have software capable of displaying documents in the .pdf format.

  2. From the list below, select the appropriate version of the agreement for your region:
          United States
          Canada

  3. Print the agreement.

  4. Have it signed by an authorized employee of your company.

  5. Fax it to Tech Data:
          USA/Canada: 727-538-5823

You should receive your EC ID and password by e-mail within 3 to 5 days. If you do not, please notify eCommerce Support in either of the following ways:


      e-mail: eCommerce Support
      Telephone: 800-222-7926

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If your Electronic Commerce ID and password have stopped working, please notify eCommerce Support immediately. Use any of the following means:


      eCommerce Support
      U.S. toll-free line: 800-222-7926
      Canadian toll-free line: 800-334-2445

eCommerce Support cannot fax or e-mail password information.

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If you are unable to log onto our web site, please contact your Main Administrator. If you are the Main Administrator and have lost or forgotten your ID and password, a notification e-mail will be sent to you. You may contact eCommerce Support by any of the following means:


      eCommerce Support
      U.S. toll-free line: 800-222-7926
      Canadian toll-free line: 800-334-2445

For security reasons eCommerce Support is unable to e-mail or fax password information.

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If you enter the incorrect password more than twice, the Tech Data Web site blocks all further attempts for 20 minutes. After this interval, you can try again. As a reminder, passwords must be 7-14 characters in length and contain at least one alpha character and at least one numeric character.


If you cannot wait for the block to clear itself automatically, please call eCommerce Support at 800-222-7926.


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Your Main Administrator and all Admin Users in your business organization can create additional account or view-only users within your company. For more detailed information on user administration, please see the EC Admin help section.


Note : If you are the Main Administrator and have just modified the password on your own Main Administrator account, you must log out and log back in with the new Main Administrator password before continuing to work in the system.


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If your company has an Electronic Commerce account with Tech Data, a Main Administrator has already been designated and can make most necessary password and access changes for you.


If you do not know who your Main Administrator is, you can find out by contacting eCommerce Support.

If you are the Main Administrator, you can use our EC Admin tool to change your own password as well as the passwords of other employees.


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All other trademarks are the property of their respective owners. © (1994, 1995-2012) Tech Data Corporation. All rights reserved.